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Shipping & Returns

Hundreds of previously out-of-stock books are now available from Genealogical.com on a print-on-demand basis, giving you the opportunity to order many terrific genealogy publications that have long been unavailable. If you order a print-on-demand book by itself, you can expect to receive it in about the same amount of time as our books printed via conventional offset lithography and inventoried in our warehouse. If you place an order for a print-on-demand book or books AND a CD or a book that's shelved in our warehouse, your print-on-demand order will arrive in a separate shipment from the warehoused title(s).

United States (the 48 contiguous states): One item $5.50; each additional item $2.50. Orders totaling $10.00 or less $4.50. When ordering sets: First volume $5.50; each additional volume $2.50. If items are shipped from more than one of our shipping locations, an additional fee of $1.50 will be added. United States (AK and HI): $15.00 for the first book and $5.00 for each additional volume.

FedEx or UPS Ground Service (U.S. only): One item $8.50; each additional item $3.50. Orders totaling $10.00 or less $6.00. When ordering sets: First volume $8.50; each additional volume $3.50. If items are shipped from more than one of our shipping locations, an additional fee of $1.50 will be added. Please Note: Publications will be shipped either FedEx or UPS, depending on which method our warehouse deems most effective for your location.

International Customers: Most of our books are manufactured abroad, as well as in the U.S. To avoid excessive international shipping charges, we encourage you to purchase our titles from Amazon.co.uk, Amazon.com.au, and other fine Canadian, European and Australian booksellers.

Return Policy: Books and CDs are not sold on pre-approval. No returns are accepted unless there has been a mis-shipment or the publication is damaged or defective. Books or CDs that are found to be defective or damaged will be replaced at no cost to our customers--call our office at 1-800-296-6687 to report any problems with your order.

Customers will be charged $25.00 for any check returned to us for insufficient funds.

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